Frequently asked questions

What is a Bespoke Kitchen?


A bespoke kitchen is one that is entirely unique to each and every client. There is no standard sizing, every design is customised and one-off. Each project if built using only the highest quality materials and fittings.




Where do I start?


Before anything, we always suggest that our clients visit the showroom and chat with one of our team and learn about the style and quality of cabinetry that we produce.

If you are interested in having one of our kitchens in your home, then you will need to book two appointments:

  1. A Measure-up Appointment - where one of our designers will visit your home and measure the space. If your project is an extension or a new build, then email or bring in your plans for us to work from.
  2. A Showroom Appointment – A week after the Measure-up Appointment, we invite you into our showroom for a 3-hour design consultation, where the drawings of the proposed designs are displayed and workshopped.

These two appointments combined come with a design fee for the kitchen design (this being the room we start with). Any additional rooms requiring a new design, come with a additional design fee per room. This fee is payable prior to booking the Measure-up Appointment and comes off the total cost of the job when you proceed with us. At the end of this consultation, the job will be costed based on the selection of finishes you choose, and you will receive your quote.




What is the cost? What should I budget for?


Our kitchens start at $80,000 not including appliances, and this cost is set to increase based on variables including but not limited to, the choice of bench-top material, handles, internal carcass and accessories to name a few.




Do you offer a design service?


The short answer is no. We are a full-service company offering design, manufacturing and installation as a total package only.




Can we take the plans away with us?


At the completion of your second consultation appointment, you are presented with printed 3D plans of your project. These are conceptual drawings only with no measurements. Only a printed version will be provided.




Do you do partial renovations?


Again, the short answer is no. As a bespoke design company, our focus is only on complete renovations and not patching existing works.




Why timber over poly?


Polyurethane (poly) is a spray paint finish on MDF (Medium Density Fibreboard). Poly is ultimately the same quality as the duco on your car. It is very easy to chip. Once chipped, you will never take the door off to get resprayed. You will just live with the chip. If Poly on MDF board gets chipped and the board is exposed to water, it will swell.

Poly kitchens look good the day they are put in, but over time, they wear poorly. As a company that prides itself on quality, it is just not a product we can use and endorse! We won’t put our name on it. We have chosen the (harder) path of building our cabinetry in timber and hand painting on site. This is a much more labour-intensive process than spraying cabinets in the factory.

The timber that we use for our cabinetry is Tasmanian Oak and is a hardwood. It will never swell or dint very easily. We hand paint our cabinetry which also affords it longevity. Meaning, if you chip your cabinet, you can touch up the paint. If you change your mind on your handle selection, you can fill the holes, touch up the paint, replace the handles and it’s a brand-new kitchen. You can also change your mind on the entire colour of the kitchen. Over time, fashion changes and so do colours. You can update your kitchen by changing the colour without having to replace the whole kitchen. These kitchens will always look good and stand the test of time.




Can I organise my own tradespeople for demolition, plumbing, electrical, painting, tiling or building works?


We can do as much or as little as you want us to do, so if you have tradespeople you prefer to use for any part of your project, we are happy to work with them as required.




What if I have an architect that’s already done the plans for the house including the kitchen?


That’s great if you have an architect that has designed your floor plan. Our experience is, that architect’s kitchen plans are usually not the best. They are not experts in the kitchen area. To put this into perspective, you would not see your GP and ask them to perform brain surgery on you. You would go to a specialist! When designing your kitchen area, you should always defer to a kitchen specialist. We are happy to work alongside your architect or interior designer to ensure the finished look and feel of your project is in line with your vision.




Are all your kitchens provincial style?


We specialise in hand-painted timber in either a Shaker, Hamptons or Provincial profile. This is our signature look. We can modify this look to be more industrial or transitional, which is somewhere in between traditional and modern.




Do you do other rooms other than kitchens? I just want a laundry?


Provincial Kitchens Home has expanded from being solely a kitchen company to now designing cabinetry for all areas of the house. We always start with the kitchen as it is our core business and we progress to butler’s pantry, laundry, bathrooms, mudrooms, sandrooms, TV entertainment units, studies, fireplaces, bookcases, bars and wardrobes.




What is the cabinetry made from?


All the external materials of our cabinetry is made from Australian Tassie Oak, manufactured in Sydney and hand-painted on site. Internal material for carcasses can vary depending on client’s personal choice. Options for internal materials range from laminate to marine ply or full timber carcasses. Within each of these categories, there are multiple options available that cater for taste and budget.




How long will the project take?


Once you have decided to go ahead with your project, overall it is 8-12 weeks from sign-off. Your kitchen will be out of action for approximately 3-4 weeks.

A standard timeline would be:

  • Final Check-Measure of site to produce technical drawings, 1 day.
  • Technical drawings are created based on your final appliance selections, 7-10 days.
  • Sign-off on technical drawings, 1 day.
  • Production of cabinetry, 3 weeks.
  • Site preparation for installation. Trades include demolition, plumbing, electrical, painting (walls and ceiling if required), floor preparation (sanding or tiling if required) and rangehood rough in, 7-14 day period depending on trade work required.
  • Cabinet installation, 2-5 day period depending on the size of the job.
  • Cabinet painting, 4-8 days depending on the size of the job.
  • Benchtop installation, 1 day.
  • Hook up plumbing, 1 day.
  • Hook up electrical, 1 day.
  • Rangehood installation, 1 day.
  • Tile splashback, 1 day.
  • Handles installed, cabinetry aligned and adjusted, 1 day.
  • Cleaners, 1 day.

Factors that could affect this timeline include but are not limited to:

  • Delays in client providing appliance specifications
  • Last minute changes to technical drawings by client
  • Unforeseen problems that arise after demolition e.g. water or pipe damage from previous kitchen, rotting floorboards, rising damp on walls that need treating etc.
  • If it is an overall build, delays from the building site due to weather etc